Refund policy

We want you to be completely satisfied with your purchase. Please read our refund policy carefully.

Eligibility If your item arrives damaged or defective, contact us within 30 days of delivery with a photo of the issue and we will send a replacement or issue a full refund — no return required.

For all other issues, please contact us within 14 days of receiving your order to be eligible for a refund or exchange.

How to Request a Refund To initiate a refund, please email us with your order number, a description of the issue, and any supporting photos. We will respond within 1–2 business days.

Refund Processing Once your refund is approved, it will be processed within 5–7 business days. Refunds will be issued to your original payment method.

Non-Refundable Items We reserve the right to deny refund requests that show signs of misuse, damage caused by the customer, or items returned outside the eligible timeframe.